Shipping & Processing Times
All orders on our website are processed between 5-7 business days. Each jewelry piece is handmade to order and takes time to ensure quality. Once your order has been made and inspected to perfection, it is ready to be shipped to your possession, which takes about 1-3 business days as it is beautifully hand packaged to keep your jewelry safe upon arrival. Shipping times vary depending on the carrier chosen at checkout. Please see below the additional wait times due to Covid19.
How we are handling Covid19 shipping delays
We are doing our best to ensure that you receive your jewelry fast and safely. Our top priority is the health and safety of our employees and customers. We have completely redesigned our production and fulfillment center to comply with state recommended PPE guidelines.
Because of government related orders to businesses and Covid19 issues, there have been slight delays on the USPS First Class shipping method that is out of our control beyond leaving our studio and into your possession.
Please allow additional 3-5 business day for your items to reach you on USPS First Class shipping method.
Shipping Rates & Delivery are calculated at checkout.
Thank you for your understanding and patience during this time.
Lost or Stolen Items
If your package has been lost due to wrong address, unfortunately we are not responsible for those items if your shipping address was wrong. You will have to place a new order and will get no refund.
If your package was lost/stolen on the account of the shipping company and was never delivered, please contact us at firstname.lastname@example.org for further instructions.
If your package was lost/stolen but marked as 'delivered', we are very sorry but we are not responsible for those items and you will have to place a new order.